By NewsBlogger Sonos has pledged to address user complaints and improve its recently updated app by fixing bugs, enhancing performance, and restoring missing features. This follows significant user feedback on issues such as long loading times and problems with speaker control.
At a glance
- Sonos has committed to improving its app following user complaints about the recent overhaul, which aimed to provide an “easier, better, and faster” experience.
- Users reported issues such as long loading times, problems with controlling or adding new speakers, and a loss of previously available features.
- Following user feedback, Sonos released a software update to fix bugs, improve performance, and restore missing features, including support for Apple’s accessibility features and the ability to play music from local libraries.
- Future updates from Sonos aim to make the app more accessible for visually impaired users and introduce new functionalities like adding music to a queue, sleep timers, and WiFi settings adjustments.
- Despite the improvements, some issues remain unresolved, such as the inability to snooze alarms and an error preventing product updates amidst the controversy, overshadowing the announcement of Sonos’s first headphones.
The details
Sonos’s Commitment to App Improvement
Sonos, the well-known sound system manufacturer, has committed to improving its recently overhauled app.
This decision comes after a wave of user complaints.
The app was redesigned to provide an “easier, better and faster” experience.
It was launched in early May.
Users reported several issues with the new app.
These included long loading times and problems with controlling or adding new speakers.
There was also a loss of previously available features.
The complaints were mainly voiced on Sonos’s Reddit forum and various social media platforms.
Users shared their technical problems and dissatisfaction extensively.
User Feedback and Sonos’s Response
Sonos has acknowledged the feedback from its users.
The company has promised to focus on bug fixes, performance improvements, and restoring missing features.
Following the user feedback, Sonos released a software update.
This update reinstated support for Apple’s accessibility features.
It also allowed users to play music from local libraries and to add or modify alarms.
Sonos has announced plans for more updates.
These updates aim to make the app more accessible for visually impaired users.
They will also introduce the ability to add music to a queue and incorporate sleep timers and WiFi settings adjustments.
Remaining Issues and Future Plans
However, some issues remain unresolved.
Users are currently unable to snooze alarms.
There is also an error that prevents products from being updated.
Sonos has expressed its dedication to resolving these issues.
The company aims to enhance the overall app experience for its users.
This commitment to app improvement comes amid controversy.
The app update controversy has overshadowed the announcement of Sonos’s first headphones.
This marks a significant expansion of the company’s product lineup.
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| independent.co.uk |
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| – Sonos has committed to improving its new app following widespread complaints from users. – The company had rebuilt its app from scratch, aiming for it to be “easier, better and faster” and to update it for the modern streaming ecosystem. – Users reported various issues with the app upon its release in early May, including long loading times, inability to control or add new speakers, and missing features. – Complaints and problems were extensively shared on Sonos’s Reddit forum and other social media platforms. – Sonos acknowledged the feedback and announced efforts to address the issues, including fixing bugs and performance issues and restoring missing features. – A recent update to the app reintroduced support for Apple accessibility features, the option to play music from a local library, and the ability to add and edit alarms. – Sonos has planned further updates, including improvements for visually impaired customers, the ability to add music to a queue, and the addition of sleep timers and WiFi setting updates. – Some issues remain unresolved, with no current workaround or specified timeline for a fix, such as the inability to snooze alarms and an error preventing product updates. – The company has expressed its commitment to resolving these issues and improving the app experience for users. – The controversy surrounding the app update has overshadowed the launch of Sonos’s first-ever headphones announced earlier in the week. |
