Technology

Meta’s Facebook, Instagram, and Messenger experience global outage

Meta's Facebook Instagram and Messenger experience global outage

One sentence summary – On 5 March, 2024, Facebook, Instagram, and Messenger experienced a significant global outage, affecting users worldwide, with concerns about hacked accounts raised but later clarified as stemming from Facebook’s login system problems, not a security breach.

At a glance

  • Facebook, Instagram, and Messenger experienced a significant global outage
  • Users reported being unable to load the apps normally
  • Concerns about hacked accounts were raised but later clarified as a login system problem
  • Meta acknowledged the issues and actively worked to resolve them
  • WhatsApp remained unaffected by the outage

The details

On [Date], Facebook, Instagram, and Messenger, all owned by parent company Meta, experienced a significant outage that affected users globally.

Users reported being unable to load the apps or websites normally, with affected Facebook users being logged out and unable to access the platform, while Instagram was completely non-functional.

Concerns about hacked accounts were raised due to the log out warnings, but it was later clarified that the issue stemmed from Facebook’s login system problems, not a security breach.

Meta’s Response

Meta does not have official status pages for consumer products, but spokesperson Andy Stone acknowledged the issues and confirmed that they were actively working to resolve them.

Mr. Stone later updated that the issue had been resolved, attributing it to a technical glitch.

Down Detector, a service that tracks online outages, showed widespread issues at Instagram, Facebook, and Messenger globally, further confirming the scale of the outage.

Impact and Resolution

However, Meta’s business products status page indicated that all products were working as expected, suggesting that the outage primarily affected consumer-facing services.

In a positive note, WhatsApp, also owned by Meta, remained unaffected by the outage and continued to function normally throughout the disruption.

The incident serves as a reminder of the reliance on digital platforms and the potential impact of technical issues on a global scale.

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independent.co.uk
- Facebook, Instagram, and Messenger experienced a significant outage at parent company Meta
- Users were unable to load the apps or websites normally
- Affected users on Facebook were logged out and unable to access the platform, while Instagram was completely non-functional
- Concerns about hacked accounts arose due to the log out warnings, but it was a result of Facebook's login system issues, not a hack
- Meta does not have official status pages for consumer products, but spokesperson Andy Stone acknowledged the problems and stated they were working on it
- Mr. Stone later confirmed that the issue had been resolved, attributing it to a technical issue
- Down Detector showed widespread outages at Instagram, Facebook, and Messenger globally
- Meta's business products status page indicated that all products were working as expected
- WhatsApp, also owned by Meta, was functioning normally

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